TRAFFICMAXXING · LEGAL
Refund Policy
This policy is part of the Terms of Service. It applies to purchases from TrafficMaxxing, run by Lombardo Real Estate LLC, doing business as TrafficMaxxing. We plan to move TrafficMaxxing to a new company, TMOS LLC. When that happens, this policy transfers to TMOS LLC and we'll tell you by email.
The short version
| What you bought | Refund |
|---|---|
| TrafficMaxxing OS (hosted portal) | Full refund within 30 days of purchase if your portal setup isn't finished |
| One-Click Editor and add-ons (downloads) | Refund within 30 days if you couldn't get it working and we couldn't fix it |
| Monthly renewal | Cancel any time. It takes effect at the end of the paid month. No partial refunds |
1. TrafficMaxxing OS (hosted portal)
Full refund within 30 days of purchase if portal setup isn't finished.
- "Setup" means the steps in the portal's setup guide.
- Email us within 30 days of your purchase date. If your setup guide isn't finished when you ask, you get a full refund of what you paid.
- If setup can't be finished because the portal isn't working for you, that counts. You don't need to prove it.
- Once your setup is finished, or after 30 days from purchase, there are no refunds, except where the law requires them.
2. One-Click Editor and add-ons
One-Click Editor, the Trial Reel Skill, the Scripter and other digital downloads:
- Email us within 30 days of purchase if you haven't been able to get it working.
- We'll try to fix it first. We'll reply within 2 business days and work with you for up to 5 business days.
- If it still doesn't work, we'll refund you in full.
- Changing your mind, or being unhappy with how your content performs, is not a reason for a refund under this policy.
3. Renewal charges
- Renewal after your first 12 months happens only if you turned it on (see section 9 of the Terms).
- You can cancel any time. One click in Settings, Plan & renewal, or by email.
- Cancelling takes effect at the end of the month you've paid for. You keep access until then.
- There are no partial-month refunds, except where the law requires them.
- If we charge you for a renewal after you turned renewal off, we'll refund that charge in full.
4. If we end the service
If we shut down the service, or can no longer provide it to you because of something on our side or a provider's side that we can't fix within 30 days, we'll refund the unused part of your prepaid term.
5. Skool
Skool communities are billed and refunded through Skool, under Skool's own policy.
6. Founding customers
If you are a founding customer, your terms are in Addendum A of the Terms. Nothing in this policy takes away what you bought.
7. How to ask for a refund
Email [email protected] with:
- the email you used to buy;
- what you bought; and
- a short note about what went wrong (for downloads).
We'll reply within 2 business days. Approved refunds go back to the original payment method within 10 business days. Your bank may take a few more days to show it. If you got a refund for a portal, your access ends and your content is handled as described in the Terms (you can export it for 30 days).
Please email us before you open a dispute with your bank. We can usually fix it faster.
8. Your legal rights
This policy doesn't take away any refund or other right you have under the law where you live.